Frequently asked questions
Useful answers before your shipment begins.
Find practical information about freight types, collection, delivery and quotations. If your shipment needs a specific setup, contact us with the details.
Choosing a freight service
What is the difference between air freight and sea freight?
Air freight is generally suited to shipments where speed and flexibility are important. Sea freight is often relevant for larger or heavier consignments and can be arranged as a full or shared container.
What can I send by air freight?
DUSH Trans arranges air freight for packages, gifts and personal belongings across different weight classes. Contact us with a description of the contents so we can review the relevant setup.
What can I send by sea freight?
Sea freight can be relevant for personal belongings, larger consignments and commercial cargo. The suitable setup depends on the size, contents, origin and destination of the shipment.
What do FCL and LCL mean?
FCL means Full Container Load and is used when a shipment is arranged in a full container. LCL means Less than Container Load and allows cargo to be shipped as part of a shared container.
Collection and delivery
Which countries can shipments depart from?
DUSH Trans arranges shipments from Denmark, Sweden, Norway and Finland.
Which destinations do you serve?
Shipments can be arranged to destinations worldwide, including Sri Lanka, India, Thailand and Mali. Ask us about your specific destination.
Can you collect the shipment from my address?
Door-to-door arrangements are available depending on the shipment and route. We can also arrange delivery to or from a relevant port or airport.
Can the recipient collect at a port or airport?
Port or airport delivery can be part of the arrangement. Tell us which delivery form you prefer when requesting a quotation.
Quotation and preparation
How do I request a quotation?
Use the contact form or contact DUSH Trans by phone or email. Include what you are sending, the origin, destination, preferred freight type and your contact details.
Which shipment details should I provide?
Describe the contents, approximate size or weight, collection location, destination and whether you prefer door, port or airport delivery. The more relevant information you provide, the better we can assess the request.
Do you show fixed freight prices online?
No. Freight quotations depend on the shipment and route, so DUSH Trans reviews the details before preparing a quotation.
How will DUSH Trans contact me?
In the contact form, you can choose email or phone as your preferred contact method.
Process and contact
What happens after I send an inquiry?
DUSH Trans reviews the shipment details and contacts you about the relevant freight setup and quotation. Collection and delivery are arranged after the details have been agreed.
Can I ask about a shipment before choosing air or sea freight?
Yes. Describe the cargo, origin and destination, and DUSH Trans can discuss which of the available freight options is relevant.
How can I contact DUSH Trans directly?
Call +45 31 54 28 55 or email info@dush-trans.dk.
Still have a question?
Send us the shipment details and your preferred contact method.
Start a conversation
Ready to plan your shipment?
Tell us where your cargo is going. We will help you find the relevant air or sea freight setup.